Policies and Procedures

Please take a moment to review our policies and procedures. When you are finished, let us know that you agree and are ready to proceed with the course. If you have any questions or would like more information, we're available to assist you .

General Information

The student agrees to complete the assigned curriculum, achieve at least the minimum passing score on all quizzes and the final examination (you will have two attempts to pass the final exam), and meet all course requirements to receive completion credit (completion receipt). The course provider cannot issue completion credit to any student who does not fulfill the requirements, and no student shall deliberately accept completion credit if he/she does not fulfill all course requirements.

Tuition Fee

The student agrees to pay the course tuition fee. The tuition fee is separate from any other fees and must be paid in full before the student can participate in the final exam and/or before completion credit can be issued. The student may pay by credit card, debit card, check, or money order (payment by check/money order must be mailed in a timely manner). If a personal check is returned for any reason, including nonsufficient funds, the student shall pay the original tuition fee in addition to a $20 service charge via money order or certified cashier's check.

Student Conduct

The student shall not bypass or circumvent any section of the assigned curriculum, and he/she shall not accept outside assistance, with the exception of technical support administered by the provider. If the course circumvention is of a malicious and damaging nature to the provider or any member of the public and/or a student, the provider may pursue legal action to the full extent of the law.

Privacy Policy

The course provider retains the student's personal information and other data collected on its website for the purpose of course administration and internal recordkeeping. It is the provider's policy to maintain the confidentiality of all personal information, except as required for disclosure to the applicable governing body for official purposes. The course provider retains non-personal information, such as the type of internet browser and IP address used to access the course for the purposes of internal system maintenance and virus protection. At its discretion, the provider may use personal information to contact the student with updates and promotions about relevant services; however, the provider shall not distribute, sell, or disclose the student's personal information, in whole or part, to any third party without the student's permission.

Refund Policy

It is very important to us that you are satisfied with your purchase. Please contact our US-based support team for assistance with technical troubleshooting or any other issues or concerns you may have.

Customers who have not yet attempted a test or exam, requested or been issued a certificate, or completed the course, may be eligible for a refund. Students who meet these criteria must submit their request in writing (via e-mail or post) within 30 days of purchase along with proof of purchase and an explanation for the refund reason. For eligible students who have already started their course, a $5 administrative fee will be deducted from the refunded amount.

No refunds will be issued for:

• Failure to pass quizzes, final exam or any other in-course assessment requirements within the allotted attempts (per course guidelines);
• Failure to pass identity validation requirements (including biometrics, security questions or any other required methods, per course guidelines);
• Course expirations (per course guidelines);
• Expedited processing or mailing of certificates once the requested expedite has been fulfilled as promised;
• Driving records, where the record has been processed.

Some courses or products may include more specific refund policies; please refer to any terms & conditions during course registration for further details or contact us with any questions prior to purchase.

Technology

Circumstances beyond the control of the provider may cause periodic delays during the student's course participation. These include but are not limited to: internet network problems; routing issues; server traffic congestion; and other unforeseen technological issues. The provider does not assume any liabilities or responsibilities, expressed or implied, with respect to technological problems outside of the provider's control that delay a student's progress or course completion.

User Agreement

While the information contained in this publication (course curriculum) has been compiled from sources believed to be reliable and correct at the time of publication, the provider/publisher makes no warranty, expressed or implied, with respect to the use of any information, method or process disclosed in this publication; nor such use may not infringe upon privately owned rights, and does not assume any liabilities or responsibilities, expressed or implied, with respect to the use of, or for damages resulting from the use of any information, method, or process disclosed in the publication or the accuracy of the information contained herein. The information in this course has been accumulated from various state agencies, U.S. Government sources, and in consultation with subject experts. This publication is not intended or designed to give legal advice on compliance with Federal, State, or Local laws and regulations. It should be noted that laws, regulations, and standards are subject to revision, addition, or deletions at any time. No part of this publication may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval systems, without prior written permission from Last Minute Traffic School.

California Department of Motor Vehicles Legal Notice and Disclaimer:

The California Department of Motor Vehicles (DMV) recognizes the right of private enterprises to advertise and distribute information related to their business functions. DMV promotes the free exchange of information, ideas, and opinions, except when the content may invade personal privacy, violate property rights, constitute libel, or be a violation of any applicable federal, state, or local laws. While this lesson plan content may have been approved by DMV, the distribution, advertising, and other information provided by this vendor is not guaranteed by DMV, nor does it represent the views of the department. You are advised that DMV, unless statutorily required, has no continuing obligation to provide information to an approved course web site or printed publication. DMV assumes no responsibility for erroneous, incomplete, or out-of-date information. The user should contact the provider and/or DMV to ensure that the information herein is current and accurate. All warranties of any kind, including, but not limited to, the IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, freedom from contamination by computer viruses, and non-infringement of proprietary rights ARE DISCLAIMED. You are advised that DMV is not responsible for the content of any off-site web pages referenced from or to an approved course web site or home study publication. In addition, DMV and the State of California are not responsible for the content of files that are uploaded for inclusion. The user should not rely on the presentation of statutes or regulations referenced in an approved web site or printed publication, but should consult the actual text of the law. Legal requirements frequently change and the user may wish to seek the advice of counsel. If you find any errors, omissions, or have a complaint regarding the educational content, we encourage you to report them to the education provider. In the event the issue is not resolved to your satisfaction you may call the department at (916) 229-3154.

California Department of Motor Vehicles Notices:

This course is not intended as training from a licensed driving school. It does not meet the standards, training, or requirements in preparation for being issued a driver license. This course has been reviewed and approved to meet the requirements for the traffic violator school program. Completion documentation will not be issued to those not meeting the traffic violator school program criteria." "Pursuant to Vehicle Code section 1808.7, the following situations are not eligible for masking a traffic safety violation on a California driver record: The driver has already attended a traffic violator course within 18 months of the conviction. The driver holds a commercial license as defined in Vehicle Code section 15210. The driver holds a commercial driver license from out of state. The violation occurred in a commercial motor vehicle as defined in Vehicle Code section 15210. The violator has not paid a deposit of fees or bail, and has not pleaded guilty, no contest, or been convicted by the court of jurisdiction. The conviction would result in a violation point count of more than one point pursuant to Vehicle Code section 12810. A list of Vehicle Code two point violations may be found on the Department of Motor Vehicles web site, www.dmv.ca.gov. "This site will require your California driver license or California identification number, or, if you do not have a California driver license or California identification card, your birthdate, court reference number (docket, ticket or citation number) and the name of the court with jurisdiction or the court code. These are requirements for receiving a completion receipt and to have the information sent to the court of jurisdiction should you successfully pass this course. If you are unable to provide the required information, your participation shall not be credited toward satisfying the requirement." "The office business hours shall be listed. An instructor shall be available during business hours to answer questions. An instructor shall respond to a call received after business hours on the next business day." "Course content is limited to traffic violator curricula approved by the Department of Motor Vehicles. Students in the classroom include traffic offenders, repeat traffic offenders, adults, and teenagers, and those who have and those who have not been referred by a court. Instructor training, business regulatory standards, and Vehicle Code requirements of traffic violator schools are not equal to the training, standards, and Vehicle Code requirements of licensed driving schools (California Vehicle Code Section 11200(b)(1)).

Penalty of Perjury Statement

I herby certify under Penalty of Perjury that I have read and agree to the above Policies and Procedures and that I will complete the course in its entirety, including all course materials, review questions and/or quizzes, and the final examination on my own without the assistance of any outside party.